Privacy Policy

Last updated: August 19, 2025

Haven Industries ("Haven," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our websites, products, services, and communications (collectively, the “Services”).

Quick summary

1. Scope and Who We Are

This Policy applies to information we process as a data controller when you visit haven‑industries.com or otherwise interact with our Services. If you receive our Services through an employer or lender who is our customer, that organization may be the controller for some data; their privacy policy may apply as well.

U.S. Hosting. We operate and store data primarily in the United States. By using the Services, you understand your information may be transferred to, stored in, or processed in the U.S.

GLBA carve‑out (financial privacy). If you apply for, obtain, or use consumer financial products or services from us or our affiliates, information related to those products/services may be governed by a separate notice under the Gramm‑Leach‑Bliley Act (GLBA). Where GLBA applies, this Policy does not.

2. Information We Collect

Information you provide.

Information collected automatically.

Information from third parties.

3. How We Use Information

We use information to:

4. A2P 10DLC Mobile Messaging Privacy

Program description. If you provide a mobile number, we may send you texts such as one‑time passcodes, security alerts, and account/transaction notifications. Marketing texts are sent only with your separate, express consent. Message frequency varies. Message & data rates may apply.

Opt‑in. You opt in by providing your number and taking an action that reasonably evidences consent (e.g., checking a box or completing sign‑in where messaging consent language is presented). We maintain records of consent.

Opt‑out. Reply STOP to cancel. We also honor END, CANCEL, UNSUBSCRIBE, QUIT and other reasonable expressions of revocation. After you opt out, you will receive one final confirmation message. You may also revoke consent by emailing mike@haven‑industries.com or calling 724‑549‑3555; we process opt‑outs promptly.

Help. Reply HELP for assistance or contact mike@haven‑industries.com / 724‑549‑3555. Carriers are not liable for delayed or undelivered messages. Consent is not a condition of purchase.

Mobile data use & disclosure. We use mobile numbers and messaging logs to deliver texts and operate our services. We do not sell or share mobile numbers, consent, or opt‑out information with third parties or affiliates for marketing or promotional purposes. We may disclose such data to SMS aggregators, carriers, and service providers solely to deliver messages and support our Services, under contracts that prohibit their own marketing use.

Age. Our messaging program is intended for users 18+.

5. Cookies & Tracking

We use cookies, local storage, and similar tech to:

You can control cookies via your browser settings. You can also use Global Privacy Control (GPC) signals; where applicable, we treat GPC as an opt‑out of any legally defined “sale” or “sharing.” We do not respond to legacy "Do Not Track" signals.

6. How We Disclose Information

We disclose information to:

No sale or sharing. We do not sell personal information, and we do not share personal information for cross‑context behavioral advertising.

7. Data Retention

We retain information only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. For mobile messaging, we retain consent and opt‑out events for compliance/audit purposes and delete or de‑identify logs per our retention schedule.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9. Children’s Privacy

Our Services are intended for adults (18+). We do not knowingly collect personal information from children under 13. If you believe a child provided us information, contact us and we will take appropriate steps to delete it.

10. Your Privacy Rights

Your rights vary by location. Subject to verification and legal limits, you may request to:

How to exercise your rights. Email privacy@haven‑industries.com (or mike@haven‑industries.com) or call 724‑549‑3555. We will verify your request (e.g., via email or account sign‑in). You may use an authorized agent where permitted; we may require proof of authorization and verification of your identity.

Appeals. If we deny your request, you may appeal by replying to our decision notice and stating “Privacy Appeal.” If your appeal is denied, you may contact your state attorney general.

Non‑discrimination. We will not discriminate against you for exercising your privacy rights.

11. State‑Specific Disclosures (U.S.)

California (CPRA). We provide disclosures about categories of personal information collected, sources, purposes, and disclosures above. We do not sell personal information and do not share it for cross‑context behavioral advertising. We honor GPC signals as an opt‑out where applicable. California residents may request access, deletion, or correction and may limit the use/disclosure of sensitive personal information. We do not offer financial incentives for personal information.

Colorado, Connecticut, Virginia, Utah. Residents have rights to access, correct, delete, and obtain a copy of personal data, and to opt out of targeted advertising, sale, or profiling for decisions that produce legal or similarly significant effects. We do not sell personal data or use it for targeted advertising.

Nevada. We do not sell covered information as defined by Nevada law. You may still send opt‑out requests to privacy@haven‑industries.com.

12. International (EEA/UK/Switzerland)

When applicable, we process personal data under these legal bases:

Your EEA/UK rights include access, rectification, erasure, restriction, portability, and objection. You may lodge a complaint with your local supervisory authority. We rely on appropriate safeguards for international transfers (e.g., Standard Contractual Clauses). Contact us for a copy.

13. Third‑Party Links & Services

Our Services may link to third‑party sites, apps, or services. Their privacy practices are governed by their own policies; we are not responsible for them.

14. Changes to This Policy

We may update this Policy to reflect operational, legal, or regulatory changes. If we make material changes, we will post the updated Policy with a new “Last updated” date and, where required, provide additional notice.

15. Contact Us

Privacy Requests/Questions

Email: privacy@haven‑industries.com or mike@haven‑industries.com

Phone: 724‑549‑3555

Mail: Haven Industries, 1535 Pecan PL, Circleville, OH 43113, USA

16. Supplemental Notices

It’s that easy.

Apply now and keep your rig on the road.

At Haven Industries, we’re here to help you keep the wheels turning — because if you’re not moving, we’re not either.